How you change plan depends on how you got your current one. This page covers the usual cases: a lifetime license from AppSumo, a trial that is ending, and buying directly from us. For what each plan includes, see what each plan includes, and trial rules.
Find your situation
| You | What to do |
|---|---|
| Have an AppSumo lifetime key and want a bigger plan | Buy the higher plan on AppSumo and activate that key |
| Changed your purchase inside AppSumo | Nothing. Your plan on the same key changes with it |
| Are on the 14-day trial | Activate a license before it ends, or move to the Free plan |
| Want a monthly or yearly plan | They open on our own site after the AppSumo launch. The pricing page has a waitlist |
| Want to go down a plan | Not needed. A lifetime plan is the plan you bought |
You have a lifetime license from AppSumo
- Move up to a bigger plan. Buy the higher plan on AppSumo and activate that key. See activate your license or AppSumo code. Keys do not stack: two Starter keys are not a Pro. Your account gets the best value among your active licenses for each limit.
- Upgrades and downgrades inside AppSumo. If you change your purchase there, your plan on the same key changes with it. You do not need to activate anything again.
- Refunds. See refunds and cancellation.
Your trial is ending
After 14 days you move to the Free plan. You keep your account and your items, and you can still view, edit and delete everything. What stops is adding items beyond the Free limits, and the paid features: export, email reminders and backup to your own cloud. Activate a license any time to bring them back. A trial can be started once per account.
Buying directly from us
Monthly and yearly plans on our own site open after the AppSumo launch. Until then the pricing page has a waitlist. When they open you will be able to pick a plan and pay in your currency, and your plan follows your account. Not sure whether lifetime or yearly fits you? Read monthly, yearly or pay once: how to choose, and YoTrackr pricing explained for the limits.
Going down a plan
With a lifetime license, the plan is the one you bought. You cannot lower it yourself, and there is no need to. If a plan ends, your data stays and the app moves to the Free limits.
How a plan change shows up
Open Settings → Plan and license. The app checks your plan about every 30 minutes and when you come back to the tab. If it still shows the old plan after a change, sign out and sign in again, or reload.
Nothing is lost when your plan changes
Items above a smaller plan's limits stay in your list. You just cannot add more until you are back under the limit or upgrade. Devices work the same way: the limit is soft, so you are never locked out. See seats and devices per plan.
Common questions
Can I switch from AppSumo to a monthly plan? Monthly plans are not on sale yet. When they open, your plan follows your account.
Do two lifetime keys add up? No. You get the best limits among your active keys, not the sum.
Will I lose my items if I downgrade? No. They stay in your list.
Still stuck? Email support with your account email, the key or order number, and what you expected to see.